Build a Cohesive Management Team ~ EXEQSERVE HR SOLUTIONS

Tuesday, January 1, 2008

Build a Cohesive Management Team

Are you having problems with any of the following:

Do Management team members have negative opinions about other team members that they cannot directly address?

  • Are your meetings boring and composed mostly of departmental updates that other members of the team are hardly interested in?
  • Do managers disown some unpopular management decisions?
  • Do management team members avoid calling other members attention on behavioral or performance issues?
  • While management team members are intelligent and skilled in what they do, do you have problem getting things done at the organizational level?
Your Management Team may be suffering from the five dysfunctions tackled by Patrick Lencioni in his best selling book “The Five Dysfunctions of A team”. You cannot afford to go another year with this kind of team environment, especially at a very challenging time when team work is most needed.

Our solution:

A two-day comprehensive management team work-out aimed at:

Building enough trust among team members to pave the way for honest, unencumbered communication of ideas, emotions and feelings that will pave the way for:
Passionate but productive discussion of issues, conflicts, problems and solutions that will pave the wave for;

Clarity and buy-in which are important ingredients for building strong commitment in all management decisions and undertakings; which pave the way for;
Building accountability not only for one’s own performance but the performance of others in the team which paves the way for;
Delivery of desired organizational results.

Through this workshop the members of the team are expected to become aware of which types of behaviors will overcome certain dysfunctions and support cohesiveness and high team performance.

There are three components to this intervention:
  • Pre-work: Meeting with the Principals, Team Climate survey and Team Member Personality Inventory
  • Teambuilding Workshop
  • Post Workshop Report and Follow Through
This strategy ensures that the right intervention is given and that the necessary follow-up action is given in order to achieve, the teambuilding objectives.

OBJECTIVES
After the two-day session, the participants are expected to;
• Identify the five dysfunctions that beset typical teams
• Improve trust among team members
• Use productive conflict to enhance teamwork
• Achieve commitment on thematic goals and categorical objectives
• Create a culture of accountability
• Gauge on-going success against its goals.

Time

Activity

Objectives

1 to 2 hours (Pre-work)

· Team Climate Assessment

· Individual Behavioral Assessment

Determine current team climate and individual behavioral profiles

2 hours

Overview and Assessment

· Opening activities

· Introduction to the teambuilding framework

· Leveling of Expectations

· Objectives Setting Review of climate survey report

Appreciate the concept of the Five dysfunctions of teams and create desire to overcome it

3 to 4 hours

Fundamental # 1: Building Trust

· Personal Histories Exercise

· Behavioral Profile Exercise

· Trust Review

· Appreciate the importance of trust in team work

· build familiarities and understanding of the individual personalities of the team members which is an essential ingredient in trust building.

· Establish norms (agreements) for building and strengthening the trust level in the team

2 hours

Fundamental # 2 Mastering Conflict

· Conflict Profiling

· Conflict Norming

· Conflict Resolution Obstacles

· Identify the effects of poor conflict management

· Understand the nature of conflicts and how each personality deals with conflict.

· Discover the individual conflict management styles of the individual members in order to adjust to a more collaborative approach

· Establish a norm for engaging in productive conflicts

2- 3 hours (depending on team dynamics)

Fundamental # 3: Achieving Commitment

· Commitment Clarification

· Cascading Communication

· Establishing a Thematic Goal Exercise

· Rules of Engagement

· Appreciate that Clarity and Buy-In are the key ingredients to commitment.

· Create clarity around direction and priorities, align the entire team around common objectives, develop the ability to learn from mistakes, move forward without hesitation and change direction without hesitation and guilt.

1 hour

Fundamental # 4: Embracing Accountability

· Team effectiveness exercise

· Know how avoidance of accountability lead to blame and mediocrity of performance

· Set norms for taking accountability not only for one’s own action but one’s own teammates as well.

1 hour

Fundamental # 5: Focusing on Results

· Establishment of a team scoreboard

· Establish a scoreboard for gauging on-going success against its goals.

1 hour

Wrap up and Follow-up

· Cascading Communication Agreement

· Personal Commitments

• Closing Statement

· Ensure follow-through of agreed upon action


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