Introduction to Leadership and Management

Leaders of teams whether big or small have a big responsibility to fulfill. These include creating or facilitating the creation of a vision, inspiring and motivating the members while seeing to it that team goals come to fruition.

Since Leaders are commissioned (either by a higher authority or the team itself) to bring in result, they must see to it that roles are clear and individuals in the team are capable of and willing to do their part. Considering all these, a Leader must be properly equipped with a battery of tools and tactics in order to succeed.

In a lot of companies, Leaders are picked not due to their Leadership skills but their ability to do their current responsibility effectively. They are the best performers, hence their bosses believe that this makes them the most qualified person to carry out the Leadership role. But leadership or management require an entirely new set of knowledge, skills and attitudes and without proper preparation, a newly installed leader will have a hard time coping with the job or worst mangle the job.

The main purpose of this course is to help budding leaders/managers prepare for or cope with their new management responsibilities. The learning activities will help them realize what competencies they need to posses and what values they need to embrace as leaders. This will also equip them to distinguish between leading and managing and learn to effectively use the tools offered whenever it is right to use them.

Workshop Objectives

By the end of the workshop, the learners would be able to:

• Shift mindset from worker to leader and from boss to leader
• Describe the process in building teamwork
• Identify the basic management tools (P.O.L.C.)
• Use communication as an important leadership tool
• Align actions with organizational values

Target Participants

New or upcoming supervisors, managers, team leaders who haven’t attended a basic training on leadership and management.

Course Content

Process Objectives	Activities	Time
Day 1
Know the course organization and apply house rules	Introduction Opening Remarks House Rules Leveling of Expectations Ice Breaker	9:00 to 9:30
Shift Mindset from worker to leader	Module 1 Transitioning to Leadership Role From Doer to Leader From Boss to Leader Key Responsibilities of a Leader To the Team To the Individual Members To the Organization Key Leadership Competencies and Qualities Overcoming Roadblocks to effective Leadership	9:30 to 12:00
Align Leadership actions with organization’s visions and values	Module 2: Aligning Leadership Actions Personal and Organization Vision · Envisioning a strong team · Aligning work values	1:00 to 5:00
Day 2 and 3
Describe the process in building teamwork	Module 3 Understanding How Teams Work Understanding What a Team is 5 Stages of Team Development and the needs that come with each Building Blocks of Team Effectiveness	9:00 to 11:00
Describe basic management tools	Module 4 Managing the Team Planning Leadership Organizing Managing Individual and team performance through coaching	11:00 to 5:00 And 9:00 to 1:00
Use communication as an important leadership tool	Module 5 Communicating with your Team Basic Principles of Communication The Communication Process The Leader as a Listener Communicating to deal with Conflicts in Teams	2:00 to 3:00
Create plan to apply learning to work	Forward Agenda	3:15 to 4:30
	Closing	4:30

(Read more!)

Build a Cohesive Management Team

Are you having problems with any of the following:

Do Management team members have negative opinions about other team members that they cannot directly address?

• Are your meetings boring and composed mostly of departmental updates that other members of the team are hardly interested in?
• Do managers disown some unpopular management decisions?
• Do management team members avoid calling other members attention on behavioral or performance issues?
• While management team members are intelligent and skilled in what they do, do you have problem getting things done at the organizational level?

Your Management Team may be suffering from the five dysfunctions tackled by Patrick Lencioni in his best selling book “The Five Dysfunctions of A team”. You cannot afford to go another year with this kind of team environment, especially at a very challenging time when team work is most needed.

Our solution:

A two-day comprehensive management team work-out aimed at:

Building enough trust among team members to pave the way for honest, unencumbered communication of ideas, emotions and feelings that will pave the way for:
Passionate but productive discussion of issues, conflicts, problems and solutions that will pave the wave for;

Clarity and buy-in which are important ingredients for building strong commitment in all management decisions and undertakings; which pave the way for;
Building accountability not only for one’s own performance but the performance of others in the team which paves the way for;
Delivery of desired organizational results.

Through this workshop the members of the team are expected to become aware of which types of behaviors will overcome certain dysfunctions and support cohesiveness and high team performance.

There are three components to this intervention:

• Pre-work: Meeting with the Principals, Team Climate survey and Team Member Personality Inventory
• Teambuilding Workshop
• Post Workshop Report and Follow Through

This strategy ensures that the right intervention is given and that the necessary follow-up action is given in order to achieve, the teambuilding objectives.

OBJECTIVES
After the two-day session, the participants are expected to;
• Identify the five dysfunctions that beset typical teams
• Improve trust among team members
• Use productive conflict to enhance teamwork
• Achieve commitment on thematic goals and categorical objectives
• Create a culture of accountability
• Gauge on-going success against its goals.

Time	Activity	Objectives
1 to 2 hours (Pre-work)	· Team Climate Assessment · Individual Behavioral Assessment	Determine current team climate and individual behavioral profiles
2 hours	Overview and Assessment · Opening activities · Introduction to the teambuilding framework · Leveling of Expectations · Objectives Setting Review of climate survey report	Appreciate the concept of the Five dysfunctions of teams and create desire to overcome it
3 to 4 hours	Fundamental # 1: Building Trust · Personal Histories Exercise · Behavioral Profile Exercise · Trust Review	· Appreciate the importance of trust in team work · build familiarities and understanding of the individual personalities of the team members which is an essential ingredient in trust building. · Establish norms (agreements) for building and strengthening the trust level in the team
2 hours	Fundamental # 2 Mastering Conflict · Conflict Profiling · Conflict Norming · Conflict Resolution Obstacles	· Identify the effects of poor conflict management · Understand the nature of conflicts and how each personality deals with conflict. · Discover the individual conflict management styles of the individual members in order to adjust to a more collaborative approach · Establish a norm for engaging in productive conflicts
2- 3 hours (depending on team dynamics)	Fundamental # 3: Achieving Commitment · Commitment Clarification · Cascading Communication · Establishing a Thematic Goal Exercise · Rules of Engagement	· Appreciate that Clarity and Buy-In are the key ingredients to commitment. · Create clarity around direction and priorities, align the entire team around common objectives, develop the ability to learn from mistakes, move forward without hesitation and change direction without hesitation and guilt.
1 hour	Fundamental # 4: Embracing Accountability · Team effectiveness exercise	· Know how avoidance of accountability lead to blame and mediocrity of performance · Set norms for taking accountability not only for one’s own action but one’s own teammates as well.
1 hour	Fundamental # 5: Focusing on Results · Establishment of a team scoreboard	· Establish a scoreboard for gauging on-going success against its goals.
1 hour	Wrap up and Follow-up · Cascading Communication Agreement · Personal Commitments • Closing Statement	· Ensure follow-through of agreed upon action

(Read more!)

Ropes Course Team building Workshop

“It’s not the team with the best players that win the game, it the players with the best team”.

This holds true not only in sports but more so in the cut-throat competition of business. Companies must race against each other for the attention of customers. And in order to meet customer expectations, organizations need the nimbleness and orchestrated moves and synergistic capabilities of a team to beat competitors.
Organizations endeavor to develop team spirit because they believe that it is only through team work- a steady and consistent collaboration among its members that the organization will be able to achieve its goals.

Establishing teamwork, however, is easier said than done. There are so many blockages that can get in the way of team spirit. Lack of trust, unity, commitment and poor communication is chief of them. Only by removing these blockages can the organization start to build a team culture.

Enhancing the group's team spirit however is more than just making the members aware of the dynamics of the teamwork. First, the employees must be able to develop enough confidence in themselves and their teammates in order to contribute significantly to the team's efforts. They also need to develop a working environment that is conducive to open communication and collaboration. This means that a norm for team interaction must be established so that conflict and inter-personal differences may not come in the way of open communication and collaboration. Lastly, the team must be able to develop a positive attitude towards change and breaking down old ways of doing so that the team's energy maybe directed towards improving work process and implementing strategies to achieve growth.

This Teambuilding workshop is aimed at building team members’ confidence in them selves and their teams, foster a more harmonious working relationship and establish a collaborative working environment conducive to enhanced performance and growth.

Course Objectives

After the session, the participants are expected to;

• Identify trust, conflict management, commitment, accountability, and results as key components of teamwork;
• Know others in the group in a deeper sense in order to learn how to deal with them better;
• Set personal and team performance improvement goals;
• Describe required behaviors for productive collaboration; and
• Create forward agenda that will help them keep track of their improvement as a team.

Course Outline

DAY 1
Time	Activity	Activity Objectives
9:00 -10:00 a.m.	Introduction Opening ceremony Energizer Workshop objectives
10:00 to 1015	Break
10:15 to 11:00	Understanding Teamwork Helium Stick	Define the characteristics of synergistic teams
11:00 to 12:00	Team Purpose Triangle	To understand and accept this team’s goals and what each member needs to do to achieve it
1:00 to 1:30	Building Blocks of Team effectiveness	To identify the key elements of team effectiveness and use it to jumpstart the teambuilding process
1:30 to 4:30 (inclusive of merienda break)	Trust building Activities Blind Man’s Journey Trust fall Trust Building Norms	To know what it takes to earn and give trust to self, teammates, the leader and the team
4:30 to 5:00	Understanding Open Communication Blind Polygon activity Building communication norms	To understand how teams communicate to succeed

DAY 2
Time	Activity	Activity Objectives
9:00 to 9:30	Recap of the Previous Day’s Activities
9:30 12:00	Productive Vs. Interpersonal Conflict The JOHARI Window Belbin Team role Inventory Coat of Arms Feedback chain	To understand the Self in Relation to Others and others in relation to team To understand and accept each others strengths and areas for improvement
1:00 to 3:00	Strengthening the chain High Ropes Events (If available)	To break self-imposed limitations to achieving goals and teamwork
3;15 to 4:00	Emphasizing on Collaboration Spider web or Pole Tire	To test the team’s realizations from previous activities
4:00 to 5:00	Forward Agenda	Establish concrete plan to put learning into action
5:00	Closing activity

(Read more!)