Client Service Director ~ EXEQSERVE HR SOLUTIONS

Monday, September 7, 2009

Client Service Director

Client Profile: We are exeQserve, a premiere HR Solutions provider helping companies find match to their needs for human talents. We invite you to submit your detailed cv's to us so that we can match you with the dream job you are looking for.
Our Client is a development services provider that caters to communications and web agencies, content websites and corporations in Europe. They offer integrated web solutions to our customers coupled with high-quality service. From ingenious website designs and Flash animations; to impeccable Java and Flash programming, our client leverages extensive industry experience to meet customer demands and needs.

Responsibilities:
Provide a strategic approach to how we service all our clients.
Working with Account Managers and Project Team, who will report directly to you, make recommendations on how to raise the level of Clients's full service offering, identify gaps and make strategic recommendations around our offering
Listen to all our clients
Share that foresight with the different delivery teams
Maintain and develop highest standards of client relations
Increase revenue from existing clients by developing key accounts
Maintain a high level of client engagement
Manage and mentor the Account Managers and Project Team


Requirements:
At least ten years experience running multiple accounts within an agency
Have an impressive background, with experience developing accounts for top agencies
Understanding of the digital communications landscape alongside the broader commercial landscape and should be able to consider client and agency issues at a strategic level
A talent for people management as well as excellent communication skills
Have the ability to consult clients at all levels
Exemplary client service skills, with the ability to maintain and extend client relationships

Qualified and interested applicants may send their updated CV to hpreyes@exeqserve.com

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